Question 1

Do I have to be a hairdresser to rent the space?

Accepted Answer

NO - space suits many individuals including: 
hairdressers, barbers, tatooists, MUAs - a creative space for individuals

Question 2

Do I have to rent for a day?

Accepted Answer

NO - Urban Hideaway is totally flexible. 
You can rent what you need when you need it
You can purchase bundles and use hours over a week or month 
You can even purchase a Day Pass if you are working in the srea and just need a space 
We do not tie you in to lengthy contracts, you just rent what you want. 
So if you have a customer booked and they cancel you can just bank your hours, you will be charged for the first hour but at least you aren't waiting around all day and paying for space.

Question 3

Is there a minimum contract?

Accepted Answer

NO -  book as little as an hour at a time or as much as you like

Urban hideaway is totally flexible, you can rent space when you want with no strings.

Question 4

Do you ask for any % of my earnings?

Accepted Answer

NO - Absolutely not!  your income is none of our business.

Question 5

Are there any restrictions on access?

Accepted Answer

Urban Hideaway space is open 7 days a week  9am to 8pm.

If you wish to book the space outside of these hours just enquire.

Question 6

Can I book more than one space?

Accepted Answer

YES - Of course,  we would suggest booking way in advance so you get the space you need.

Question 7

Do I have to pay a membership fee?

Accepted Answer

NO - But we will be offering some exclusive memberships later so watch this space !

Question 8

How do I book?

Accepted Answer

When you register to join Urban Hideaway you will be sent a link to access our APP and given membership access
You can then book easily

Question 9

Can I book on the day?

Accepted Answer

YES - you can check availability 24/7 via our app.

Question 10

Can I bring a customer or friend?

Accepted Answer

YES - Of course, when you book a space you will be shown the capacity 
for example:  Hot desks will be 1 
Salon Space will be 2 so you + 1 
Meeting rooms will show capacity 
Seminar space will show capacity

Question 11

Is there a waiting area for my guests?

Accepted Answer

YES, there is seating dotted around

Question 12

Is there an area where I can make a drink?

Accepted Answer

YES - there is a kitchen located in the salon space for your use. 
We obviously ask you to tidy up after yourself ...

Question 13

Are there toilet facilities?

Accepted Answer

YES - there is a toilet located in the salon space area
Again we ask all renting to adhere to house rules which you wil find in your welcome pack.

Question 14

Is there wheelchair access?

Accepted Answer

NO - Apologies there isn't. 
Salon space is located on the 2nd floor -  3 small stair cases

Question 15

Is there WiFi?

Accepted Answer

YES - you will be granted access to Urban Hideaway wifi via the app.

Question 16

Is there parking?

Accepted Answer

NO - Not on site but there is plenty of local parking around 
Please see map below  - parking at the back of Urban Hideaway is strictly prohibited

Question 17

Is there any music?

Accepted Answer

YES - We have a sonos system streaming music throughout, we play upto date music, easy listening and feel good.

Question 18

Is there an on site contact?

Accepted Answer

YES - there is an on site facilities manager who you can message via the app with any requests.

Question 19

Is there air conditioning?

Accepted Answer

YES -  all areas have full A/C

Frequently asked questions